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Knowledge Base » Resellers Questions & Overview
Domain Pointing Process

Note : For activating SMS reseller website you have to add CNAME record instead of A record, for more details Click Here

Pointing your primary domain or sub-domain to our Server IP.

In order to activate your reseller account you should own a domain (www.yourdomain.com). You can also use your sub-domain (www.sms.yourdomain.com)

If you don’t have domain then you can purchase a new one visit www.achariyaweb.com

Difference between Primary domain and Sub-domain.

Primary domain will be the main domain registered with the domain registrar for example www.yourdomain.com is called primary domain you can add any sub-domains to your primary domain for example www.sms.yourdomain.com or www.bulksms.yourdomain.com

If you have your own website and hosting space you can add sub-domains for your Bulk SMS Reseller panel, else you can use your primary domain.

Our IP Address Details

Bulk Voice Call –



Hosting is not required for activating Reseller Panel.

You don’t need to change the nameservers

Don’t redirect (URL forwarding) your domain/subdomain to our Server IP

You don’t need to upload any folder or files to your hosting account

Pointing Process

In order to work your reseller panel with your domain/sub-domain you have to add A records for the domain/sub-domain you wish to load your Reseller Control Panel. Domain pointing process can be done in two ways as mentioned below

Adding A Records (from domain control panel)

Note : This method will work only if your domain nameservers are pointed to the required nameservers (default nameservers) of the domain otherwise you can point it from your web hosting account.

For adding A records first you have to login to your domain control panel under the Manage DNS/Add DNS/DNS Editor/DNS Zone and from their you have to add A records to your domain/sub-domain.

If you have taken domain name form us you have to follow the below steps for adding A records

  1. Click A Records and in the next screen, click Add A Record.
  2. There you would find 3 fields:

Host Name: Here the domain name, for which you are adding the A Record for, would be pre-filled (e.g. yourdomain.com). Now, if you wish to add an A Record for sms.yourdomain.com, then you would have to put in sms the text box. If you wish to add A Record for just yourdomainname.com, then you can leave this box blank.

Destination IPv4 Address: Here you would have to enter the IPv4 IP Address of the Web Server here you have to add our Server IP

TTL: This is the Time To Live for this Record, in seconds. Any Server which once queries this Record will query it again after this time interval. The ideal TTL is 86400, which is 1 day. It can not be set to less than 14400, i.e., 4 hours.

  1. Click the Add Record button to submit your Record.


If you are not sure how to do this task then please contact your domain registrar/company from where you have purchased the domain and ask them to do it for you. Please provide our Server IP and request them point your domain/sub-domain to our Server IP 


Adding A Records (from your hosting control panel)

Adding A Records from hosting control panel is different for different hosting platforms and control panels, however in all hosting control panels you can find it under the DNS editor Zone/Domain Management.

In Windows Plesk 9.5 Panel you can find it under the Settings-> DNS SOA Records

In Linux Cpanel you can find it under the  Domains -> DNS Editor

If you are not able to find the DNS editor in your web hosting account please contact your hosting company and ask them to point your domain/subdomain to our server ip

Checking the status of your pointing.

Once the pointing process is completed, you will able to see a message while typing your pointed domain or sub-domain in browser that “CNAME added successfuly. Please contact your administrator to activate your reseller website.  if you are getting this message then your domain pointing process is successful

You can also ping your domain/sub-domain using the ping command from your cmd.

For run ping test Click Start -> Run -> Type cmd -> type ping <space> your pointed domain, for example ping beta.smsalertbox.com


If it’s showing our Server IP means your pointed was successful.


Note : 2-24 hours will take for DNS Propagation depends on your Domain/Hosting Company



Once the pointing process successful you have to send an email to support@smsachariya.com or raise a ticket to our Support department mentioning your domain/sub-domain and your username in order enable us to activate your reseller account.

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